1. Please pay attention to the delivery time after shopping online to ensure receipt of goods
2. The goods in [nwnhk.com] are delivered via [SF Express]
3. SF Express may have approximately HKD30-50 delivery charge. Free shipping on orders of 5 boxes or more.
4.If you wish to use self-pickup service by [SF Express Store], please refer to [SF Express] link URL: https://www.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_store_address/ , fill in the CODE of [SF Express Store] as the delivery address
5. Normal orders are sent to Hong Kong or Macau address in about three to five days
6. The Company is not liable for any shipment delays, lost, destroyed or confiscated as a result of incomplete information provided by customers, or circumstances beyond the control of the Company. These include but are not limited to: war, riots, bad weather, flight delays, severe crash disasters, typhoons, fires, floods, major accidents and other varieties of man-made or natural circumstances.
7. As SF Express provides no delivery service on holidays, goods cannot be delivered on holidays. Thank you for your understanding!
Shopping confirmation and delivery time
After the order is placed and the payment is confirmed, delivery will be arranged on the next day.
If you still haven’t received our confirmation message eight hours after placing your order online, please call us at +852 3971 0621 or Whatsapp +852 68575719 for enquiries.
Bank account / Global Payment credit card
Full payment should be settled for all orders
After deposit, please keep the bank-in record / Global Payment email record
For FPS or bank transfer payment, please send your payment record to our Whatsapp at +852 6857 5719 and specify: name / contact number / bill number for our handling
After the order is placed, the system will automatically provide the bank account number including Bank of China / Bank of Communications / FPS No.